Inventory Management Back on Track for Retailer with Microsoft Dynamics 365 Business Central POS Solution
When a midwestern retail chain wanted to improve the performance and scalability of inventory and POS systems, it turned to Microsoft Dynamics 365 Business Central. With a Business Central-driven ERP and POS, the company has been able to optimize accounting, warehouse and retail operations. Get the story.
What challenges did the retailer face with their previous POS system?
The retailer faced significant challenges with their previous POS system, Lightspeed, which was not scalable and primarily designed for small, single-location businesses. As the retailer expanded to over two dozen locations, the system frequently experienced downtime, particularly during peak shopping periods like holidays and back-to-school sales. This led to slow checkout lines and customer abandonment of purchases.
How did Microsoft Dynamics 365 Business Central improve inventory management?
Microsoft Dynamics 365 Business Central transformed the retailer's inventory management by integrating accounting, inventory, and POS functions into a single system. This allowed for better tracking of purchase orders, container tracking, and real-time inventory updates. The retailer can now anticipate arrivals, manage stock more effectively, and reduce confusion and accounting errors that were prevalent with their legacy systems.
What benefits has the retailer experienced since implementing Business Central?
Since implementing Microsoft Dynamics 365 Business Central, the retailer has centralized their financials and inventory management, leading to improved work processes and better management of inventory and cost of goods sold. The client is pleased with the results and is considering expanding the use of the solution to include features like shift scheduling, payroll, and e-commerce capabilities.
Inventory Management Back on Track for Retailer with Microsoft Dynamics 365 Business Central POS Solution
published by NGenious Solutions, Inc.
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